All Systems Operational

Log Analysis Operational
90 days ago
99.97 % uptime
Today
Log Ingestion (Agent/REST API/Code Libraries) ? Operational
90 days ago
100.0 % uptime
Today
Log Ingestion (Heroku) ? Operational
90 days ago
100.0 % uptime
Today
Log Ingestion (Syslog) ? Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.89 % uptime
Today
Alerting Operational
90 days ago
100.0 % uptime
Today
Livetail Operational
90 days ago
99.9 % uptime
Today
Archiving ? Operational
90 days ago
100.0 % uptime
Today
Pipeline Operational
90 days ago
100.0 % uptime
Today
Ingestion / Sources Operational
90 days ago
100.0 % uptime
Today
Processors Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Resolved - The issues with Search in Live Tail have been resolved, and Search performance is back to normal.
Sep 15, 21:16 UTC
Monitoring - Search performance should be returning to normal. You may notice some degraded performance.
Sep 15, 20:51 UTC
Identified - We have identified that there are some performance issues related to search in Mezmo Log Analysis. We are currently working to resolve the problem. Your data is still be ingested, indexed, and retained but are slow to display in the live tail because of the issues with Search. Please subscribe to the page to stay updated.
Sep 15, 20:18 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Resolved - This incident has been resolved.
Sep 9, 23:52 UTC
Monitoring - At this time services are restored. Mezmo continues to perform diagnosis to identify and address the root causes or triggers for degradations in service, with engineering staying on high alert for any recurrences. We sincerely apologize for the impacts this incident may have had to your services.
Sep 9, 23:51 UTC
Update - We are continuing to work on a fix for this issue.
Sep 9, 21:04 UTC
Identified - Apologies Mezmo customers as we are again experiencing problems with our Search Engine and live tail. We have identified the problem and are actively working to fix it now.
Sep 9, 20:49 UTC
Sep 8, 2025
Resolved - Mezmo has made a backend change that we believe should mitigate this issue in the future. Mezmo will continue to proactively monitor the platform for any signs of recurrence. Please reach out through our normal support channels if you are still experiencing issues at this time or need further information about this incident. We apologize for the impacts this incident may have had to your services.
Sep 8, 21:53 UTC
Monitoring - Impacts from this issue are currently mitigated. Mezmo engineering continues to investigate the underlying causes of this issue and will leave this ticket in a monitoring state for now.
Sep 8, 21:24 UTC
Investigating - Mezmo has identified an issue with our search engine which is preventing events from being displayed in live tail. We are actively working on the problem and expect to have it resolved shortly. Please subscribe to this page for updates on this issue.
Sep 8, 19:55 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.