app.logdna.com is unavailable

Incident Report for Mezmo Status Page

Resolved

The incident has been resolved. Please wait for the post mortem.
Posted Sep 26, 2019 - 20:15 UTC

Monitoring

Our web app is back up. We are currently monitoring the service.
Posted Sep 26, 2019 - 19:26 UTC

Identified

The issue has been identified and is actively being worked on. As of right now, one of our providers is experiencing networking issues which are causing our web application to show as unavailable. We are actively engaging with our 3rd party provider to get this resolved as soon as possible. logs.logdna.com is still working so logs are still making it into the cluster, but you will not be able to access the web app.
Posted Sep 26, 2019 - 18:56 UTC

Update

We are continuing to investigate this issue.
Posted Sep 26, 2019 - 18:02 UTC

Investigating

We are currently investigating the issues. Users will not be able to load the webpage.
Posted Sep 26, 2019 - 17:55 UTC
This incident affected: Log Analysis (Web App).