Hindered web app acess for a small number of customers

Incident Report for Mezmo Status Page

Resolved

This incident has been resolved.
Posted Mar 17, 2020 - 02:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2020 - 22:38 UTC

Identified

We've identified and recovered the issues with Web app access and alerting. Our team will continue to bring back the optimal search experience.
Posted Mar 16, 2020 - 19:27 UTC

Update

We are continuing to investigate this issue.
Posted Mar 16, 2020 - 18:55 UTC

Investigating

We are experiencing an issue where a small number of customers are unable to access the web app. The issue is under investigation. Indexing, searching, and alerts may be delayed as well.
Posted Mar 16, 2020 - 18:37 UTC
This incident affected: Log Analysis (Web App, Search, Alerting).