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You may notice some degraded performance.","created_at":"2025-09-15T20:51:47.967Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-15T20:51:47.967Z","display_at":"2025-09-15T20:51:47.967Z","deliver_notifications":true,"tweet_id":null,"id":"80zfwwrj1dwj","incident_id":"d18wx31px2y2","custom_tweet":null,"affected_components":[{"code":"8s5thzfbnrnx","name":"Log Analysis - Search","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"rhh78ns129vw","name":"Log Analysis - Livetail","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified that there are some performance issues related to search in Mezmo Log Analysis. We are currently working to resolve the problem. Your data is still be ingested, indexed, and retained but are slow to display in the live tail because of the issues with Search. Please subscribe to the page to stay updated.","created_at":"2025-09-15T20:18:45.780Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-15T20:18:45.780Z","display_at":"2025-09-15T20:18:45.780Z","deliver_notifications":true,"tweet_id":null,"id":"73w5ywplpzjs","incident_id":"d18wx31px2y2","custom_tweet":null,"affected_components":[{"code":"8s5thzfbnrnx","name":"Log Analysis - Search","old_status":"operational","new_status":"partial_outage"},{"code":"rhh78ns129vw","name":"Log Analysis - Livetail","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Search","created_at":"2019-11-22T18:47:00.883Z","updated_at":"2026-02-26T11:00:07.651Z","position":5,"description":null,"showcase":true,"start_date":null,"id":"8s5thzfbnrnx","page_id":"lwvwwrw7bz5g","group_id":"fdv64rzsl67b"},{"status":"operational","name":"Livetail","created_at":"2019-11-22T18:47:26.637Z","updated_at":"2026-02-26T11:00:07.713Z","position":7,"description":null,"showcase":true,"start_date":"1993-02-18T00:00:00.000Z","id":"rhh78ns129vw","page_id":"lwvwwrw7bz5g","group_id":"fdv64rzsl67b"}]},{"name":"Problems with Search","status":"resolved","created_at":"2025-09-09T20:49:10.604Z","updated_at":"2025-09-09T23:52:23.678Z","monitoring_at":"2025-09-09T23:51:08.786Z","resolved_at":"2025-09-09T23:52:23.661Z","impact":"none","shortlink":"https://stspg.io/3vxbm7352t0s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"none","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-09T20:49:10.595Z","reminder_intervals":null,"id":"y96mmlzk7g32","page_id":"lwvwwrw7bz5g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-09-09T23:52:23.661Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-09T23:52:23.661Z","display_at":"2025-09-09T23:52:23.661Z","deliver_notifications":true,"tweet_id":null,"id":"ljdrc9txs3rx","incident_id":"y96mmlzk7g32","custom_tweet":null,"affected_components":[{"code":"8s5thzfbnrnx","name":"Log Analysis - Search","old_status":"operational","new_status":"operational"},{"code":"rhh78ns129vw","name":"Log Analysis - Livetail","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"At this time services are restored. Mezmo continues to perform diagnosis to identify and address the root causes or triggers for degradations in service, with engineering staying on high alert for any recurrences.  We sincerely apologize for the impacts this incident may have had to your services.","created_at":"2025-09-09T23:51:08.786Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-09T23:51:08.786Z","display_at":"2025-09-09T23:51:08.786Z","deliver_notifications":true,"tweet_id":null,"id":"zzfc449xf9dz","incident_id":"y96mmlzk7g32","custom_tweet":null,"affected_components":[{"code":"8s5thzfbnrnx","name":"Log Analysis - Search","old_status":"degraded_performance","new_status":"operational"},{"code":"rhh78ns129vw","name":"Log Analysis - Livetail","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2025-09-09T21:04:10.367Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-09T21:04:10.367Z","display_at":"2025-09-09T21:04:10.367Z","deliver_notifications":true,"tweet_id":null,"id":"77w3pjrgyg4m","incident_id":"y96mmlzk7g32","custom_tweet":null,"affected_components":[{"code":"8s5thzfbnrnx","name":"Log Analysis - Search","old_status":"major_outage","new_status":"degraded_performance"},{"code":"rhh78ns129vw","name":"Log Analysis - Livetail","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"Apologies Mezmo customers as we are again experiencing problems with our Search Engine and live tail. 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The beginning of maintenance and completion will be announced on our status page, https://status.mezmo.com/.\n\nOnce this work is complete, if you experience issues, please reach out through our normal support channels. \n\nThank you for being a Mezmo customer!","created_at":"2025-05-15T16:39:41.154Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-15T16:39:41.154Z","display_at":"2025-05-15T16:39:41.154Z","deliver_notifications":true,"tweet_id":null,"id":"9sqm6n42jlns","incident_id":"32mb1s93kfxn","custom_tweet":null,"affected_components":[{"code":"0bhbv3hzm2kv","name":"Log Analysis - Web App","old_status":"operational","new_status":"operational"},{"code":"8s5thzfbnrnx","name":"Log Analysis - Search","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2017-06-21T20:23:55.503Z","updated_at":"2025-06-09T10:44:02.659Z","position":4,"description":null,"showcase":true,"start_date":null,"id":"0bhbv3hzm2kv","page_id":"lwvwwrw7bz5g","group_id":"fdv64rzsl67b"},{"status":"operational","name":"Search","created_at":"2019-11-22T18:47:00.883Z","updated_at":"2026-02-26T11:00:07.651Z","position":5,"description":null,"showcase":true,"start_date":null,"id":"8s5thzfbnrnx","page_id":"lwvwwrw7bz5g","group_id":"fdv64rzsl67b"}]},{"name":"Log availability and search performance temporarily degraded","status":"resolved","created_at":"2025-04-14T20:12:35.821Z","updated_at":"2025-04-14T22:29:36.563Z","monitoring_at":null,"resolved_at":"2025-04-14T22:29:36.543Z","impact":"none","shortlink":"https://stspg.io/mpwnv80sxhtx","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-04-14T20:12:35.814Z","reminder_intervals":null,"id":"1lgs6qq233vw","page_id":"lwvwwrw7bz5g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-04-14T22:29:36.543Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-14T22:29:36.543Z","display_at":"2025-04-14T22:29:36.543Z","deliver_notifications":false,"tweet_id":null,"id":"tml8lyq4pxs5","incident_id":"1lgs6qq233vw","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"The cause is known and is being actively mitigated.","created_at":"2025-04-14T20:12:35.872Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-14T20:12:35.872Z","display_at":"2025-04-14T20:12:35.872Z","deliver_notifications":false,"tweet_id":null,"id":"0vg5czpd883p","incident_id":"1lgs6qq233vw","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Issues accessing logs in boards and screens","status":"resolved","created_at":"2025-04-11T19:17:04.206Z","updated_at":"2025-04-11T21:03:59.971Z","monitoring_at":null,"resolved_at":"2025-04-11T21:03:59.956Z","impact":"minor","shortlink":"https://stspg.io/wbx9qkn2sq8w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-04-11T19:17:04.198Z","reminder_intervals":null,"id":"2xx0n26gn95b","page_id":"lwvwwrw7bz5g","incident_updates":[{"status":"resolved","body":"This incident has been resolved. 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}